Applicable to: Spremit (https://spremit.com) — SUPREME A TECHNOLOGY PTE. LTD. (UEN: 202512202H)
1. General Provisions
Spremit (
https://spremit.com) is the official digital products and services channel owned and operated by SUPREME A TECHNOLOGY PTE. LTD.By accessing the website, registering an account, or placing an order, you acknowledge that you have read, understood, and accepted all contents of this policy.
We reserve the right to modify this policy at any time without prior notice. Customers are responsible for reviewing this page regularly.
2. Payment Methods
Customers may pay via:
Online payment gateway (as displayed at checkout)
Credit / debit cards (where supported)
Bank transfer (if arranged)
Orders are processed and delivered only after full payment is confirmed. If a transaction fails, is declined, or remains pending due to bank or gateway errors, the order will be automatically cancelled, and Spremit bears no liability.
3. Payment Deadline
All payments must be completed immediately at checkout. If payment is not received, the order will not be processed.
4. Customer Responsibility for Information
Customers must provide accurate and complete information, including name, email address, and any details required for service delivery. If delivery fails due to incorrect information provided by the customer:
Spremit will not issue a refund.
Any re-delivery or correction efforts will be at the customer’s expense.
5. Delivery Policy (Digital Products)
Website Kits & Plugins: Download links are sent via email immediately after payment confirmation.
Services: Delivery timelines are stated in each product description. We will communicate any delays.
If you do not receive your download email within 1 hour of purchase, check your spam folder and contact us.
6. Order Cancellation Policy
Digital Products: Orders cannot be cancelled once the download link has been sent. Refunds are governed by our Refund Policy section below.
Services: Cancellation is permitted before work begins. Once work has started, cancellation and refund terms are as stated in the service description.
7. Complaints and Order Issues
If you experience any issues — such as a broken download link, corrupted files, or missing components — contact us within 7 days of purchase. If no complaint is raised within this period, the order is deemed successfully completed.
When filing a complaint, please provide your order number and a description of the issue.
8. Return and Exchange Policy
Due to the digital nature of our products:
Returns are not applicable to downloadable products.
Exchanges may be offered at our discretion if you received the wrong product due to our error.
For services: if the delivered work does not match the agreed scope, we will make reasonable corrections at no extra cost.
9. Refund Policy
We offer a 14-day money-back guarantee on digital products under the following conditions:
Eligible for refund:
The product is defective or does not function as described.
We are unable to resolve the issue after reasonable attempts.
Not eligible for refund:
Change of mind after download.
Failure to read the product description or system requirements.
Issues caused by the customer’s hosting environment.
Services: Refund terms are specified in each service’s product description.
Refund method: Approved refunds are processed to the original payment method within 7–10 business days. Spremit is not liable for delays caused by banks or payment gateways.
10. Warranty Policy
We provide a 30-day support warranty on all products, covering:
Installation issues
Product functionality defects
Basic troubleshooting
Not covered:
General WordPress training beyond the product scope
Third-party plugin conflicts outside our kits
Custom development or modifications
11. International Payments and Currency
Prices are displayed in Singapore Dollars (SGD) .
If paying in a foreign currency, your bank or payment provider will convert the amount based on their exchange rate. Any conversion fees are borne by the customer.
12. Payment Security
The Spremit website is protected by SSL encryption. All payment data is processed securely through PCI DSS-certified payment partners. We do not store credit card details on our servers.
13. Anti-Fraud Policy
Spremit reserves the right to withhold or cancel orders showing suspicious activity (e.g., unauthorized card use, fraudulent chargebacks, promotional abuse). Suspected fraud will be reported to the relevant authorities.
14. Data Retention
We retain order and transaction records for a minimum of one year, or longer as required by Singapore law. Data may be provided to competent authorities when legally required.
15. Policy for International Customers
All purchases are governed by the laws of Singapore. The official language of this policy is English.
16. Force Majeure
Spremit is not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, epidemics, wars, technical infrastructure failures, or third-party system errors.
17. Limitation of Liability
Spremit’s maximum liability is limited to the amount paid for the specific product or service in question. We are not liable for indirect losses, lost profits, or website downtime.
18. Policy Changes
This policy is effective from the date of publication. We may update it at any time. Continued use of the website constitutes acceptance of the current policy.